Poland - Warsaw: Framework Contract for the Provision of Mobile Telephony Services

Release

Title: Poland - Warsaw: Framework Contract for the Provision of Mobile Telephony Services
Award criteria: ratedCriteria
Award criteria details: The most economic tender
Award period: 2021-02-25 - ?
Main procurement category: services
Procurement method: open
Procurement method details: Open procedure
Tender period: 2021-01-28 - 2021-02-25
Value: 4 500 000.00 EUR
Minimum value: 4 500 000.00 EUR

ID: ocds-pyfy63:2021-043163:obj:1
Classification: CPV / 64210000
Additional classifications: CPV / 64212000
CPV / 64212900
Description: The framework contracts resulting from this tender will involve the following services:— deployment of sim cards — numbers portability plan;— provision of sim cards with subscription plans for mobile voice, text and data services;— expense management of voice, data and text services and billing requirements;— service support including: professional 24/7 helpdesk; troubleshooting support; comprehensive solutions to technical issues and incidents;— complaint procedure for disputed/improper charges or irregularities related to the service performance or billing information;— special desirable requirement: Provision of specific local SIM cards with voice and data services, in prepaid or post-paid subscription.The services will be executed on the basis of order forms implementing the framework contract.