- Title
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Bulgaria - Sofia: Security Guard and Reception/Switchboard Services for the EU-House in Sofia, Bulgaria
- Award criteria
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ratedCriteria
- Award criteria details
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The most economic tender
Award criteria for item 1:
- Price (40)
- Quality: Level of efficiency of internal organisation and method adopted to ensure full coverage of the tasks; quality of the proposed technical processes: professional standards, supervision and interaction (20)
- Quality: Proposed maximum time in minutes to reach the site in the event of an alarm/emergency; quality of action plan supporting the timing proposed and alternative plan in case of unforeseen circumstances (20)
- Quality: Еffectiveness of the approach to fulfil all additional services and proposed methodology to ensure availability of staff, coherent composition and timely delivery: emergency procedures, flexibility (15)
- Quality: Quality and consistency of the proposed quality control measures for continuous high performance and ability to develop and evolve (10)
- Quality: Effectiveness of the proposed procedures for internal communication channels, and mechanism to highlight and solve problems encountered (10)
- Quality: Effectiveness of the proposed staff replacement policy; proposed methodology to ensure availability of staff in case of public transport strike, unforeseen absence of a guard and holidays (25)
- Main procurement category
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services
- Procurement method
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limited
- Procurement method details
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Restricted procedure
- Tender period
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2019-04-19
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